Accessibility

The Broad Building

The Broad is committed to making its collections, building, programs, and services accessible to all visitors. Please email info@thebroad.org for accessibility questions or assistance.

Parking

Accessible parking spaces are available on P1 of The Broad garage for vehicles displaying valid, state-issued disability parking placards or license plates. 

Service Animal Policy

The Broad is committed to welcoming a wide and diverse audience, including those assisted by trained service animals. The Broad complies with the American with Disabilities Act (ADA), and allows service animals trained to perform specific tasks for an individual with a disability into all public areas of the museum.

The museum does not allow Emotional Support Animals (ESA) on site. Emotional Support Animals, Comfort Animals, or Therapy Animals are not considered service animals under the ADA. 

The following questions will be asked of each guest with a service animal:

  • Is the service animal required because of a disability?
  • What work or task has the animal been trained to perform?

If the animal is out of control or if the animal is not housebroken, the handler will be asked to remove the animal from the premises.

Wheelchairs

All galleries and facilities are wheelchair accessible. A limited number of wheelchairs are available free of charge in the lobby on a first come, first served basis.

Large Print

Large-print gallery notes are available on request free of charge.

Audio Tour Transcripts

Full audio tour transcripts are available on request. Ask any Visitor Services Associate upon arrival.

Social Narratives

For visitors on the autism spectrum, we've created social narratives to help you know what to expect on your visit.

Accessibility Tours

Visual description tours and ASL interpreter tours are available upon request. Please email groups@thebroad.org at least two weeks prior to your preferred visit date.