Accessibility

The Broad Building

The Broad is committed to making its collections, building, programs, and services accessible to all visitors. Please email info@thebroad.org for accessibility questions or assistance.

Parking

Accessible parking spaces are available on P1 of The Broad garage for vehicles displaying valid, state-issued disability parking placards or license plates. 

Service Animal Policy

The Broad is committed to welcoming a wide and diverse audience, including those assisted by trained service animals. The Broad complies with the American with Disabilities act (ADA), which defines service animals as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. The Broad allows service dogs in all public areas of the museum.

The Broad does not allow Emotional Support Animals (ESA) inside the museum. Emotional Support Animals, Comfort Animals, or Therapy Animals which provide comfort do not qualify as service animals under the ADA.

The following questions will be asked of each guest with a service dog:

  • Is the service dog required because of a disability?
  • What work or task has the dog been trained to perform?

If the dog is out of control or not housebroken, the handler will be asked to remove the dog from the museum.

Wheelchairs

All galleries and facilities are wheelchair accessible. A limited number of wheelchairs are available free of charge in the lobby on a first come, first served basis.

Large Print

Large-print gallery notes are available on request free of charge.

Audio Tour Transcripts

Full audio tour transcripts are available on request. Ask any Visitor Services Associate upon arrival.

Social Narrative

For visitors on the autism spectrum, we've created a social narrative to help you know what to expect on your visit.

Accessibility Tours

Visual description tours and ASL interpreter tours are available upon request. Please email groups@thebroad.org at least two weeks prior to your preferred visit date.