Employment Opportunities At The Broad
Employment Opportunities at the Broad
Retail Associate
The Shop at The Broad
As a Retail Associate, you have the opportunity to set the standard for excellence in a museum shopping experience. From curating personal shopping experiences, to sharing knowledge about the collections and architecture, to finding new ways to surprise and delight our visitors every day, you will truly be the face of The Broad.
Human Resources Manager
Administration
The human resources manager works closely with the museum’s deputy director and its hiring managers to ensure optimal staffing levels, recruiting talented individuals who can contribute to the museum’s high-performance culture, and managing a comprehensive human resources plan. While primarily serving the needs of the museum, the human resources manager is an employee of Family Office Financial Services, LLC (“FOFS”), and part of a 4-person HR team.
Director of Information Technology
Administration
The Director of Information Technology is an experienced, collaborative, and hands-on technology leader who provides both strategic vision and daily tactical support in maintaining and evolving the integrated IT program at The Broad. Reporting to the Deputy Director, the Director of IT is responsible for supporting and maintaining our integrated back-end business systems as well as our visitor-facing technology and the museum’s web presence. The ideal candidate will have a strong background in digital technologies, data, and CRM, and will be able to juggle many competing priorities, executing complex technical projects, often involving multiple internal stakeholders, and maintaining our existing infrastructure with equal skill and aplomb. The Director of IT is a trusted and customer-service focused internal consultant for staff at all levels. This position advises the Deputy Director and Founding Director on technology initiatives and suggests technical solutions to complicated problems that enhance our efficiency and maintain The Broad’s position as a leader in the field.
Assistant Manager of Retail Operations
The Shop at The Broad
The Assistant Manager of Retail Operations is responsible for leading the team in all selling and service initiatives and being a top producer in all established KPI’s. This role works primarily with the Director and Associate Director of Retail Operations and is focused on leading by example in all areas of sales, service and client development while providing supervision and feedback to the sales team.
Preparator
Museum Services
As a member of The Broad prep crew, you will join an efficient, vibrant, and professional team of people who bring a wide range of skill and experience to build exhibitions. Our focus is on caring for our collection and our staff, using common sense and communication combined with good tools, techniques, and training. We stay up to date with developments in our field, and share our own innovations with our colleagues.
Visitor Services Associate
Visitor Services
We want visitors to feel comfortable asking any staff member to answer any question. All visitor services staff at The Broad are cross-trained in three visitor-facing areas: visitor orientation and ticketing, in-gallery experience, and safety and security. From planning itineraries, to sharing knowledge about the collections and architecture, to finding new ways to surprise and delight our visitors every day, you will truly be the face of The Broad.