Retail Operations Associate, Part-time


The Broad is home to nearly 2,000 works by more than 200 artists and is one of the world’s leading collections of postwar and contemporary art. The museum’s mission is to make contemporary art accessible to the widest possible audience, and The Shop at The Broad supports the ongoing operational and programming efforts of the museum. We want all visitors, from first-time museumgoers to seasoned art aficionados, to feel welcome perusing our unique shop which celebrates the artists contained in the Broads’ collections. Our focus is to create a highly individualized retail experience for each of our visitors in a unique world-class shopping destination.


The Retail Operations Associate is responsible for receiving, organizing, cataloging, and maintaining the safety and security of all inventory for The Shop at The Broad for both the physical and online entities, as well as assisting the Sales and Service Team as assigned. You will set the standard for excellence in our distinctive venue and embody the museum’s mission.


We strive to create a warm, engaging, and professional environment unparalleled in our industry while consistently maintaining a space that is clean, organized, and neat, which we refer to as WEPCON expectations. The Operations Associate will assist in a variety of initiatives to support our ongoing and varied business needs. In addition to receiving retail-focused education, staff will be trained in safety and security to provide the best possible visitor experience at the museum.


$17 per hour


Employees hired into this position may be eligible for medical, vision, paid vacation, paid sick leave, and retirement benefits. Additional benefits include an employee discount at The Shop, discounts at local eateries, an annual LA Metro TAP card, a bike or walk stipend, and more. 


The museum plans to be open six days per week beginning in summer 2022. Staff can expect to work from 20-28 hours per week. Team members must be available Tuesday-Sunday in conjunction with the current hours of operation (see below). This part-time position will regularly require working nights, evenings, and holidays and days and times beyond the hours and times listed below.

The museum’s day and hours of operation are subject to change, which will likewise affect work schedules.

Monday | Closed

Tuesday, Wednesday, Thursday, and Friday | 11:00 a.m. – 5:00 p.m.

Saturday & Sunday | 10:00 a.m. – 6:00 p.m.

Museum hours are expected to increase on a weekly basis to support visitor accessibility and audience engagement.


Please submit your resume and letter of interest.

We will only contact candidates selected for further consideration. No phone inquiries, please.

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The Broad is an equal opportunity employer, and we aspire to reflect the diversity of Los Angeles in both our staff and our visitors. It is the practice of The Broad to offer equal opportunity consistent with applicable federal and state law in all aspects of employment.  All employment decisions will be made in compliance with applicable federal and state laws prohibiting discrimination on the basis of race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), religion, creed, color, national origin, ancestry, marital status, sex, pregnancy, gender, gender identity, gender expression, age, medical condition (as defined by California law and including Acquired Immune Deficiency Syndrome (AIDS), actual or perceived), genetic information, physical or mental disability, sexual orientation, military or veteran status, having filed a discrimination complaint or any other status protected by applicable law. The Broad believes that by actively building a diverse workforce we can innovate, inspire, and engage with the widest possible audience.

*Reasonable accommodations will be made for qualified candidates with disabilities in accordance with the ADA and the ADAAA.